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Invalid H:\ Drive


You receive an "Error " error message when you try to install or remove a Microsoft program 

 

 

Symptoms 

When you try to install or remove any one of the products listed in the "Applies To" section, you may receive an error message that resembles the following: 

Error 1606: Could Not Access Network Location 



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Cause 

This issue may occur if there is an incorrect setting in one of the following registry subkeys:  

  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders 

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders  


To have us fix this problem for you, go to the "Fix it for me" section. To fix this problem yourself, go to the "Let me fix it myself" section. 

 

Note This Fix it package can automatically recover all the registry entries that are listed in the following tables.  


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Resolution 

Method 1 

 

Fix it for me 

 

Let me fix it myself 

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:  

322756 

How to back up and restore the registry in Windows 

To resolve this issue yourself, follow these steps:  

  1. Click Start, click Run, type Regedit.exe, and then click OK. 

  2. Locate and then click the following registry subkey: 
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders 

  3. In the right pane, verify that the values are the same as the values in the following table. If each value matches the table, go to step 7.  


 

 

For Windows Vista, Windows 7 and Windows Server 2008 


Value name  

Type  

Value data 

{374DE290-123F-4565-9164-39C4925E467B} 

REG_EXPAND_SZ 

%USERPROFILE%\Downloads 

AppData 

REG_EXPAND_SZ 

%USERPROFILE%\AppData\Roaming 

Cache 

REG_EXPAND_SZ 

%USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files 

Cookies 

REG_EXPAND_SZ 

%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Cookies 

Desktop 

REG_EXPAND_SZ 

%USERPROFILE%\Desktop 

Favorites 

REG_EXPAND_SZ 

%USERPROFILE%\Favorites 

History 

REG_EXPAND_SZ 

%USERPROFILE%\AppData\Local\Microsoft\Windows\History 

LocalAppData 

REG_EXPAND_SZ 

%USERPROFILE%\AppData\Local 

My Pictures 

REG_EXPAND_SZ 

%USERPROFILE%\Pictures 

My Music 

REG_EXPAND_SZ 

%USERPROFILE%\Music 

My Video 

REG_EXPAND_SZ 

%USERPROFILE%\Videos 

NetHood 

REG_EXPAND_SZ 

%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Network Shortcuts 

Personal 

REG_EXPAND_SZ 

%USERPROFILE%\Documents 

PrintHood 

REG_EXPAND_SZ 

%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Printer Shortcuts 

Programs 

REG_EXPAND_SZ 

%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs 

Recent 

REG_EXPAND_SZ 

%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Recent 

SendTo 

REG_EXPAND_SZ 

%USERPROFILE%\AppData\Roaming\Microsoft\Windows\SendTo 

Start Menu 

REG_EXPAND_SZ 

%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu 

Startup 

REG_EXPAND_SZ 

%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup 

Templates 

REG_EXPAND_SZ 

%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Templates 

 

For Windows XP and for Windows Server 2003 


Value name  

Type  

Value data 

AppData  

REG_EXPAND_SZ 

%USERPROFILE%\Application Data 

Cache  

REG_EXPAND_SZ 

%USERPROFILE%\Local Settings\Temporary Internet Files 

Cookies  

REG_EXPAND_SZ  

%USERPROFILE%\Cookies 

Desktop  

REG_EXPAND_SZ  

%USERPROFILE%\Desktop 

Favorites  

REG_EXPAND_SZ  

%USERPROFILE%\Favorites 

History  

REG_EXPAND_SZ  

%USERPROFILE%\Local Settings\History 

Local AppData 

REG_EXPAND_SZ  

%USERPROFILE%\Local Settings\Application Data 

Local Settings  

REG_EXPAND_SZ  

%USERPROFILE%\Local Settings 

My Pictures  

REG_EXPAND_SZ  

%USERPROFILE%\My Documents\My Pictures 

NetHood  

REG_EXPAND_SZ  

%USERPROFILE%\NetHood 

Personal  

REG_EXPAND_SZ  

%USERPROFILE%\My Documents 

PrintHood  

REG_EXPAND_SZ  

%USERPROFILE%\PrintHood 

Programs  

REG_EXPAND_SZ  

%USERPROFILE%\Start Menu\Programs 

Recent  

REG_EXPAND_SZ  

%USERPROFILE%\Recent 

SendTo  

REG_EXPAND_SZ  

%USERPROFILE%\SendTo 

Start Menu  

REG_EXPAND_SZ  

%USERPROFILE%\Start Menu 

Startup  

REG_EXPAND_SZ  

%USERPROFILE%\Start Menu\programs\Startup 

Templates  

REG_EXPAND_SZ  

%USERPROFILE%\Templates 

  1.  

  2. If any Name, Type, or Value does not match the table in step 3, right-click the Value name, and then click Delete. 

  3. In the left pane, right-click User Shell Folders, point to New, click Expandable String Value, type the Name value that you want from the table in step 3, and then press ENTER. 

  4. Right-click the value that you created in step 5, click Modify, type the value in the Value data box for the Value name, and then click OK. 

  5. Locate and then click the following registry subkey: 
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders 

  6. In the right pane, verify that the values are the same as the values in the following table. If each value matches the table, go to step 12.  
     


For Windows Vista, Windows 7 and Windows Server 2008 


Value name 

Type 

Value data 

{3D644C9B-1FB8-4f30-9B45-F670235F79C0} 

REG_EXPAND_SZ 

%PUBLIC%\Downloads 

Common AppData 

REG_EXPAND_SZ 

%ProgramData% 

Common Desktop 

REG_EXPAND_SZ 

%PUBLIC%\Desktop 

Common Documents 

REG_EXPAND_SZ 

%PUBLIC%\Documents 

Common Programs 

REG_EXPAND_SZ 

%ProgramData%\Microsoft\Windows\Start Menu\Programs 

Common Start Menu 

REG_EXPAND_SZ 

%ProgramData%\Microsoft\Windows\Start Menu 

Common Startup 

REG_EXPAND_SZ 

%ProgramData%\Microsoft\Windows\Start Menu\Programs\Startup 

Common templates 

REG_EXPAND_SZ 

%ProgramData%\Microsoft\Windows\Templates 

CommonMusic 

REG_EXPAND_SZ 

%PUBLIC%\Music 

CommonPictures 

REG_EXPAND_SZ 

%PUBLIC%\Pictures 

CommonVideo 

REG_EXPAND_SZ 

%PUBLIC%\Videos 

 

For Windows XP and for Windows Server 2003 


Value name 

Type 

Value data 

Common AppData 

REG_EXPAND_SZ 

%ALLUSERSPROFILE%\Application Data 

Common Desktop 

REG_EXPAND_SZ 

%ALLUSERSPROFILE%\Desktop 

Common Documents 

REG_EXPAND_SZ 

%ALLUSERSPROFILE%\Documents 

Common Favorites 

REG_EXPAND_SZ 

%ALLUSERSPROFILE%\Favorites 

Common Programs 

REG_EXPAND_SZ 

%ALLUSERSPROFILE%\Start Menu\Programs 

Common Start Menu 

REG_EXPAND_SZ 

%ALLUSERSPROFILE%\Start menu 

Common Startup 

REG_EXPAND_SZ 

%ALLUSERSPROFILE%\Start Menu\Programs\Startup 

Common templates 

REG_EXPAND_SZ 

%ALLUSERSPROFILE%\Templates 

 


  1. If any Name, Type, or Value does not match the table in step 8, right-click the Value name, and then click Delete. 

  2. In the left pane, right-click User Shell Folders, point to New, click Expandable String Value, type the Name value that you want from the table in step 8, and then press ENTER. 

  3. Right-click the value that you created in step 10, click Modify, type the value in the Value data box for the Value name, and then click OK. 

  4. Exit Registry Editor, and then restart the computer. 


Method 2 

If the issue still occurs, find registry keys.  

Below is a registry key reference of how the key is displayed for Microsoft Office in the registry: 


The Version of Microsoft Office 

Displayed in Registry 

Office 2010 

14.0 

Office 2007 

12.0 

Office 2003 

11.0 

Office XP 

10.0 

Office 2000 

9.0 

Office 97 

8.0 

To do this, follow the steps below:  

  1. Click Start, click Run, type Regedit.exe, and then click OK. 

  2. Locate and then click the following registry subkey: 
    HKEY_LOCAL_MACHINE\Software\Microsoft\Office 

  3. In the left pane,there any old Microsoft Office register keys that do not have any product associated with them. 
    Note The picture below is an example for deleting an Office 2007 registery key. 

  4. In the left pane, right click the folder that you located and then click Delete. 

  5. Exit Registry Editor, and then restart the computer. 


Note For those who failed to delete the register keys, try to right-click the key and click Permission. Make sure your user group (or you) have Full Control. It could be administrator or another account that has administrative privileges.  



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Pasted from <http://support.microsoft.com/kb/886549>  

REG QUERY  "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" 

REG QUERY  "HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" 

 

REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" /v AppData /t REG_EXPAND_SZ /d %USERPROFILE%\AppData\Roaming /f 

 

 

REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" /v Favorites /t REG_EXPAND_SZ /d %USERPROFILE%\Favorites /f 

Migrated to Passportal 

https://us-clover.passportalmsp.com/digidocs/digidoc/app/4337118/339108#/view 

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