# PRTG Server is running but all probes are down

[![image.png](https://docs.coltscomputer.services/uploads/images/gallery/2024-01/scaled-1680-/XW1hbjfMJgbgthET-image.png)](https://docs.coltscomputer.services/uploads/images/gallery/2024-01/XW1hbjfMJgbgthET-image.png)

Both highlighted services need to be running

[![image.png](https://docs.coltscomputer.services/uploads/images/gallery/2024-01/scaled-1680-/V8X3YWrvtkboQURE-image.png)](https://docs.coltscomputer.services/uploads/images/gallery/2024-01/V8X3YWrvtkboQURE-image.png)